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[FIX] 'E4' Error HP printer Smart Tank 515

 An E4 error displays on the control panel and the Resume light blinks.

I. Clear jammed paper from the printer

Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.

1. Clear jammed paper from the input tray

2.  Clear jammed paper from the output tray

3.  Clear jammed paper from the printhead access area

4.  Clear jammed paper from underneath the printer

[FIX] 'E4' Error HP printer Smart Tank 515

II. Clean the paper feed rollers using an automated tool

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper-feed issues. Clean the rollers from the printer control panel.

1.  Turn off the printer.

2.  Remove the stack of paper from the input tray.

3.  Press and hold the Power button, press the Cancel button three times, press the Color Copy button seven times, and then release the Power button.

4. The printer turns on and cleans the paper path rollers.

5. Wait until the printer is idle and silent.


The HP Smart Tank 515 printer is a versatile and reliable device that offers high-quality printing, scanning, and copying capabilities. However, like any other printer, it is not immune to the occasional paper jam or feed issues. These problems can be frustrating and time-consuming, but with a little knowledge and the right preventive measures, you can avoid them altogether.

Understanding the causes of paper jams and feed issues

Before we dive into the tips and tricks for preventing paper jams and feed issues with the HP Smart Tank 515 printer, it is essential to understand the common causes behind these problems. By knowing what leads to these issues, you can take specific actions to prevent them from occurring:

1. Low-quality or damaged paper. Using low-quality or damaged paper can increase the chances of paper jams and feed issues. Poorly manufactured paper, wrinkled sheets, or torn pages can easily get stuck inside the printer, causing a jam.

2. Incorrect paper loading.  Loading paper incorrectly is a common mistake that can lead to paper jams. Placing too much or too little paper in the tray, not aligning the paper properly, or improperly adjusting the paper guides can all result in feed issues.

3. Foreign objects or debris. Paper jams can also be caused by foreign objects or debris inside the printer. Even small pieces of paper or dust particles can disrupt the printing process and cause feed problems.

4. Printer components in need of cleaning or replacement: Over time, printer components such as paper rollers, pickup rollers, or separation pads can accumulate dirt, dust, or residue, leading to paper jams or feed issues. Regular maintenance is crucial to prevent these problems.


Tips for avoiding paper jams and feed issues.

Now that we understand the causes, let's explore some practical tips to help you avoid paper jams and feed issues with the HP Smart Tank 515 printer:

1. Use high-quality paper. Invest in good-quality paper that is compatible with your printer. Look for paper with a suitable weight and finish, preferably within the recommended range specified by HP. High-quality paper not only reduces the likelihood of paper jams but also improves print quality.

2. Properly load paper. Ensure that the paper is loaded correctly in the paper tray. Align the stack of paper neatly and adjust the paper guides tightly against the edges of the paper. Avoid overfilling the tray to prevent feed issues.

3. Avoid damaged or wrinkled paper. Always inspect the paper before loading it into the printer. Remove any torn or damaged sheets and discard them. If you notice any wrinkled pages or uneven edges, straighten them before loading the paper.

4. Keep the printer clean: Regularly clean the printer, especially the paper path and pickup rollers, to prevent dust and debris buildup. HP provides specific instructions on properly cleaning the printer components in the user manual. Follow these instructions carefully for optimal cleaning.

5. Store paper properly. Proper storage of paper is essential to avoid paper jams and feed issues. Store paper in a cool, dry place, away from direct sunlight or extreme temperatures. Additionally, keep the paper in its original packaging until you need to use it.

6. Avoid mixing paper types: Stick to using one type of paper at a time. Mixing different paper types or sizes can increase the likelihood of paper jams. If you need to change the paper type or size, remove and replace all existing paper in the tray with the new type or size.

7. Perform regular maintenance: Lastly, perform regular maintenance tasks recommended by HP to keep your printer in top condition. This includes cleaning the printer, updating firmware, and periodically inspecting and replacing worn-out parts.

By following these tips, you can significantly reduce the occurrence of paper jams and feed issues with your HP Smart Tank 515 printer. Remember to read the manufacturer's instructions and consult the user manual for detailed guidance on printer maintenance and troubleshooting specific to your model.